a letter to our patients
from Dr.Zeineddin & Dr Barre
Dear patients of Ambleside Medical Centre,
Thank you for your continued support in the last decade serving the needs of our community.
We are thrilled to announce our new doctors, Dr Genevieve Lauzon, Dr Pedro Gonzales and Dr Heather Sherwin joining our team to better serve our community.
We are also excited to be making some new changes to the way we serve you as our beloved patients.
All family doctors and staff at AMC invite you and your family to register for the new Patient Portal. This
is a new platform as we are changing our computerized medical system. The old patient portal is
now deactivated and the new portal system is nor FREE.
This registration will allow you to schedule appointments online, as well as to confirm or cancel
existing appointments. The Patient-Portal will also make it easier for the AMC team to
communicate with you. Please note that communications through the Patient Portal are currently one-
way as you will not be able to communicate with us through the portal at this time. It allows you to
confirm, cancel or book an appointment. For all other requests, you must communicate with our team by
We ask that you read the following directives.
By registering on the Patient-Portal, you agree to these conditions.
● IN CASE OF AN EMERGENCY, DIAL 9-1-1 OR 8-1-1
● You may cancel your appointment up to 24 hours before the scheduled date. Once that time
frame is passed, a $45 fee may be applied.
● To register, follow this link
We are hoping this new platform will make you gain better access to your appointments, have access to
better communication and save you a lot of time being on the phone with staff. We do remind you to
always be kind and courteous during your communication with the team at AMC as you expect the same
from us. (Please note AMC reserves the right to remove access to the platform).
Dr Maryam Zeineddin and Dr Nicole Barre
This self-assessment tool, developed with the BC Ministry of Health, will help determine whether you may need further assessment or testing for COVID-19. You can complete this assessment for yourself, or on behalf of someone else, if they are unable to.
The most important thing you can do to prevent infection is to wash your hands regularly and avoid touching your face.
To help reduce your risk of infection:
Physical distancing - maintain a distance of at least 2 arms lengths from others.
If you have a new cough, or are having difficulty breathing, call 811.
Wash your hands often with soap and water for at least 20 seconds. Using soap and water is the single most effective way of reducing the spread of infection.
If a sink is not available, alcohol based hand rubs (ABHR) can be used to clean your hands as long as they are not visibly soiled. If they are visibly soiled, use a wipe and then ABHR to effectively clean them.
Do not touch your face, eyes, nose or mouth with unwashed hands.
Cover your mouth and nose with a disposable tissue or the crease of your elbow when you sneeze or cough.
Regularly clean and disinfect frequently touched surfaces.
Do not share food, drinks, utensils, etc.
For Handwashing poster - click here
For more information on the coronavirus visit the BC Centre for Disease Control
Ask your doctor about preventative health measures.
Your health is our happiness.
"We believe that for people to lead full, valued, healthy lives they must be equipped to own their own health. Zili CARE seeks to empower people, through insights, tools and community, to make their own preventative healthcare decisions in mind, body and soul.
Zili seeks to serve, host and guide the voice of a unique, engaged and concerned community of women who are awakening to, and wish to be a part of, a rapidly evolving need for self-care."
Zili CARE was founded by Dr. Maryam Zeineddin.