 |  |  |  |  |
|---|---|---|---|---|
 |  |  |  |  |
 |
A LETTER TO OUR PATIENTS
from Dr.Zeineddin & Dr Barre
Dear patients of Ambleside Medical Centre,
Thank you for your continued support in the last decade serving the needs of our community.
We are thrilled to announce our new doctors, Dr Genevieve Lauzon, Dr Pedro Gonzalez and Dr Heather Sherwin joining our team to better serve our community.
We are also excited to be making some new changes to the way we serve you as our beloved patients.
All family doctors and staff at AMC invite you and your family to register for the Patient Portal. This
is a new platform as we are changing our computerized medical system. The old patient portal is
now deactivated and the PORTAL SYSTEM IS FREE.
This registration will allow you to schedule appointments online, as well as to confirm or cancel
existing appointments. The Patient-Portal will also make it easier for the AMC team to
communicate with you. Please note that communications through the Patient Portal are currently one-
way as you will not be able to communicate with us through the portal at this time. It allows you to
confirm, cancel or book an appointment. For all other requests, you must communicate with our team by
phone.
We ask that you read the following directives.
By registering on the Patient-Portal, you agree to these conditions.
● IN CASE OF AN EMERGENCY, DIAL 9-1-1 OR 8-1-1
● You may cancel your appointment up to 24 hours before the scheduled date. Once that time
frame is passed, a $93 fee may be applied.
● To register, please call the office to receive your registration code.
We are hoping this new platform will make you gain better access to your appointments, have access to
better communication and save you a lot of time being on the phone with staff. We do remind you to
always be kind and courteous during your communication with the team at AMC as you expect the same
from us. (Please note AMC reserves the right to remove access to the platform).
Kind regards,
Dr Maryam Zeineddin and Dr Nicole Barre
Medical Directors
WHAT'S NEW?
SELF-SERVE CHECK IN KIOSK
Checking in when you arrive for your appointment is now streamlined!
In a world full of every expanding technology, we are happy to have a new member added to our team. An electronic member. We now have a self-serve check in kiosk located at the front of our office.
It's simple and easy to use:
-
Find the kiosk located at the front door when you enter the office
-
Simply scan your rectangular QR code on the back of your BC Services Card Card
-
Voila! You are all checked in and able to find a comfortable place to sit and wait to be called.
NEW MEMBERS TO OUR TEAM!
We are thrilled to announce our new doctors, Dr Genevieve Lauzon, Dr Pedro Gonzalez and Dr Heather Sherwin joining our team to better serve our community!
They are not currently accepting new patients.
JOIN OUR PATIENT PORTAL
We invite you and your family to register for the Patient Portal if you have not done so already. This is a new platform as we are changing our computerized medical system. This Patient Portal will allow you to schedule appointments online, as well as to confirm or cancel existing appointments. The Patient Portal will also make it easier for the AMC team to communicate with you. We are hoping this new platform will make you gain better access to your appointments, have access to better communication and save you a lot of time being on the phone with staff.
FORMS, NOTES + LETTERS
FORMS
If you require the doctor to complete a form, we ask that you send the form PRIOR to your appointment.
Click here to email the form or drop it off in-person at our office.
We require you to complete your portion of the form prior to sending to us.
NOTES + LETTERS
Charges vary and will apply for all note and letter requests. We follow the suggested pricing guidelines provided by BC Family Doctors.
ZILI'S PHILOSOPHY
"We believe that for people to lead full, valued, healthy lives they must be equipped to own their own health. Zili CARE seeks to empower people, through insights, tools and community, to make their own preventative healthcare decisions in mind, body and soul.
Zili seeks to serve, host and guide the voice of a unique, engaged and concerned community of women who are awakening to, and wish to be a part of, a rapidly evolving need for self-care."
Zili CARE was founded by Dr. Maryam Zeineddin.
