booking appointments
know before you go
PHONE + VIDEO CONSULTATIONS - What you need to know:
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Please allow a one hour window.
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Be ready and confirm that your phone is near and turned on, with the volume up 15 minutes prior to your expected call window. This is greatly appreciated.
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Doctor's will likely call from a private or blocked number; but could also call from our office or from their personal cell phone, so please answer all calls at that time.
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Note: We have a 24 hour cancellation policy. Our no show policy or late cancellation under 24 hours policy is $93 per missed appointment. If you miss your call the doctor will try calling you again. If you miss your virtual appointment, our no show policy remains the same as in office missed visits.
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PRESCRIPTION RENEWALS
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Please note that in order to get your prescription renewed you will need to book a phone or video consult with your doctor. After speaking to your doctor, it may take up to 24 hours for your prescription to be faxed to your pharmacy. Your patience is greatly appreciated.
IN-OFFICE APPOINTMENTS* What you need to know:
* If your doctor decides that an in office visit is essential to your personal health care after your phone or video consult is complete, they will let you know to schedule a date and time for an in office appointment.
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Arrive at our office as close to your scheduled appointment time as possible - no earlier than 5 minutes ahead.
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Do not bring extra people with you unless medically necessary.
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Face masks are required if you are feeling ill before entering our clinic and at all times while in the office.
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NOTE: If you develop a a combination of cough, fever, flu-like symptoms, diarrhea, shortness of breath , difficulty breathing, sore throat, sneezing, runny nose, loss of taste or loss of smell please at any time prior to your appointment do not come to our office and instead call us to change your appointment to a virtual appointment.